Returns & Exchanges

At Renee Cosmetics, we want you to be completely satisfied with your beauty experience. If you receive a damaged or incorrect product, our hassle-free returns policy ensures a seamless resolution within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Quality Verification

  Upload clear photos of the product and packaging to help our team verify the condition of the items for a swift approval.

• 3.
  Secure Packaging

  Place the unused products in their original brand packaging, ensuring all seals and tags remain intact to prevent damage during transit.

• 4.
  Pickup & Refund

  Our courier partner will collect the parcel from your doorstep, and your refund or exchange will be processed within 5-7 business days.